Frequently Asked Questions about Premium CBD and Cannabinoids
Frequently asked Questions- Product Information
What is CBD?
CBD (cannabidiol) is a naturally occurring compound found in hemp plants. Unlike THC, CBD is non-psychoactive and won't make you feel "high." Our CBD products are derived from premium hemp grown in compliance with the 2018 Farm Bill.
Do you offer more advanced cannabinoids like CBG, THCV, and CBN?
Yes, our formulator has her doctorate degree in Chemical Formulation and we strive to stay at the forefront of research. We offer products featuring advanced cannabinoids including CBG (cannabigerol), THCV (tetrahydrocannabivarin), and CBN (cannabinol) to provide targeted wellness benefits.
Are your products third-party lab tested?
Yes, absolutely. Every batch of our CBD products undergoes rigorous third-party lab testing to verify:
- Potency
- Purity
- Residual Solvents
- Pesticides
- Heavy Metals
- Microbials
Lab results (Certificates of Analysis) are available for all products and can be accessed on individual product pages or by request.
What's the difference between full-spectrum, broad-spectrum, and isolate CBD?
Full-spectrum CBD contains all naturally occurring compounds from the hemp plant, including trace amounts of THC (less than 0.3%).
Broad-spectrum CBD contains multiple cannabinoids and terpenes but with THC completely removed.
CBD isolate is pure CBD with all other compounds removed, offering 99%+ pure cannabidiol.
Do your products contain THC?
Our full-spectrum products contain trace amounts of THC (less than 0.3% as required by federal law). Our broad-spectrum and isolate products contain 0% THC. All products are clearly labeled with their cannabinoid profile. We do have a THC gummy line that is only available to individuals over 21 years of age.
Are your CBD products safe for pets?
Yes! We offer a dedicated line of pet-specific CBD products formulated with appropriate dosing for dogs and cats. These products are made with pet-safe ingredients and flavors. Always consult your veterinarian before starting any new supplement for your pet.
Frequently asked Questions: Safety & Compliance
Are your products legal?
Yes. All our CBD products are derived from hemp containing less than 0.3% THC and are compliant with the 2018 Farm Bill. Our products are legal to ship to most US states. We stay current with state-specific regulations and cannot ship to states where CBD is restricted.
Will CBD show up on a drug test?
Full-spectrum CBD products contain trace amounts of THC and may result in a positive drug test. If you are subject to drug testing, we recommend choosing our broad-spectrum or isolate products, which contain 0% THC.
Are there any side effects?
CBD is generally well-tolerated. Some people may experience mild side effects such as drowsiness, dry mouth, or changes in appetite. We recommend starting with a low dose and gradually increasing. Always consult your healthcare provider before using CBD, especially if you're pregnant, nursing, or taking medications.
Can I take CBD with my medications?
CBD may interact with certain medications. Please consult your healthcare provider before using CBD products if you are taking prescription medications, especially blood thinners or medications with a grapefruit warning.
Frequently asked Questions: Usage & Dosing
How much CBD should I take?
Dosing is highly individual and depends on factors like body weight, metabolism, and desired effects. We recommend starting with the lowest suggested serving size on the product label and gradually increasing until you find your optimal dose. Most people find their ideal dose within 5-30mg of CBD per serving.
How long does it take to feel the effects?
Onset time varies by product type:
Tinctures (sublingual): 15-45 minutes
Gummies & edibles: 30-90 minutes
Topicals: 5-15 minutes for localized effects depending on the particular formulation.
Effects typically last 4-6 hours depending on dosage and individual metabolism.
How should I store my CBD products?
Store CBD products in a cool, dry place away from direct sunlight and heat. Tinctures and oils should be kept tightly sealed. Gummies should be stored in their original container. Proper storage helps maintain potency and freshness.
Frequently asked Questions: Shipping & Returns
Where do you ship?
We ship to most US states where CBD is legal. Due to varying state regulations, we cannot ship to all locations. Your shipping eligibility will be confirmed at checkout based on your delivery address.
How long does shipping take?
Standard shipping typically takes 3-7 business days. Expedited shipping options are available at checkout. You'll receive tracking information via email once your order ships.
What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within 30 days of delivery. Unopened products in original packaging may be eligible for return or exchange. Due to the nature of our products, opened items cannot be returned for safety reasons.
Do you offer refunds?
Yes, refunds are available for unopened products returned within 30 days of delivery. Please contact our customer service team to initiate a return. Shipping costs are non-refundable unless the return is due to our error.
Ordering & Account
Do I need to create an account to order?
No, you can checkout as a guest. However, creating an account allows you to track orders, save your shipping information, and access your order history for easy reordering.
What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment methods displayed at checkout. All transactions are processed through secure, encrypted payment gateways.
Do you offer subscriptions or auto-delivery?
Yes! Many of our products are available with subscription options, allowing you to save money and never run out of your favorites. You can easily manage, pause, or cancel your subscription anytime from your account.
Can I modify or cancel my order?
Orders can be modified or cancelled up until the time that we ship them. Once an order is shipped, it can not be changed. Please contact us immediately if you need to make changes to a recent order.
Still Have Questions?
We're here to help! Contact our customer service team at support@cbdwellnessstorepa.com or call the store at 412-347-2478 and we'll be happy to assist you.